All new patients require a long appointment as your Doctor will need to record a full medical history, and read any medical history notes you have brought to this first appointment.
You will be given a "New Patient Registration" Form to complete when you check in at Reception. Please ensure that you arrive at least 15 minutes prior to your appointment to complete this form. Alternatively this form can be downloaded here.
Yes, we have a number of female doctors who are happy to accept new patients. Urgent appointments are made subject to doctor availability, but every effort will be made to book you with your regular GP.
Pensioners and children under 16 years of age are bulk billed.
Unfortunately, the total fee for a consultation often cannot be predicted as it will depend on the amount of time required to deal with your problem(s) as well as the procedures undertaken. However, we can reassure you that regardless of the final fee, your out-of-pocket expenses will not exceed $33.45 (for full fee-paying patients) or $15.45 (for those with a HCC) for any Medicare-rebatable services we provide.
Your doctor may occasionally offer you a discounted fee, for example if you have to attend frequently for the same medical problem. Also, some services are often bulk-billed (no payment required by you) and these include:
Care plan consultations
Excisions of skin lesions
Pap smears when undertaken by one of our women’s health nurses
If you have any questions about our fees, please feel free to ask our practice manager or any of our receptionists.
At your first consultation with your GP at Westside Medical Centre, your GP will ask you to sign a request for records which we will then send to your previous GP. If you have any records such as health summaries or medication lists, please bring them along with you to your first appointment. This will make it a little easier for your new GP to get to know you.
Our opening hours are Monday to Friday 8am to 6pm and Saturday morning 8.30am to midday. Appointments can be made online via our website at westsidemedical.com.au
If you require urgent medical care, please call 000 or attend the Emergency Department of the Port Macquarie Base Hospital.
If you require medical advice outside of our opening hours, you can call Health Direct on 1800 022 222.
Patients of this practice who need to speak with one of the Westside Medical Centre doctors outside of our opening hours can call 0498 993 007. Please note that there will be a non-Medicare-rebatable fee of $50 for this phone service to all patients. If it is deemed necessary for the doctor to see you out of hours, the minimum call-out fee will be $250 for all patients. Medicare rebates may apply.